Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only. They are games of chance with odds that always favour the house. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn money or solve financial problems.
Gambling should be fun, but it carries risks. We encourage all players to gamble responsibly and within their means.
Age Verification
In Australia, you must be at least 18 years of age to gamble legally. If you are under 18, please do not access or use any online pokies services. We take age verification seriously and encourage parents and guardians to discuss the risks of gambling with young people.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or going into debt to finance gambling
- Gambling to escape problems, stress, or negative emotions
- Failed attempts to cut back or stop gambling
- Experiencing relationship or financial difficulties because of gambling
If any of these apply to you, please reach out for support immediately.
Self-Help Tools & Player Protection Features
Most reputable online pokies platforms offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose over a set period.
- Betting Limits: Control the maximum bet size per spin.
- Reality Checks: Receive pop-up reminders about how long you have been playing and how much you have spent.
- Self-Exclusion: Temporarily or permanently ban yourself from accessing gambling services.
- Account Closure: Close your account if you wish to stop gambling entirely.
Use these tools proactively. They are designed to help you maintain control.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these trusted organisations:
Australia
- Gambling Help Online – Free confidential counselling and support for people affected by gambling problems in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7) - Lifeline Australia – Crisis support and suicide prevention
Phone: 13 11 14 (available 24/7)
United Kingdom
- GamCare – Free counselling and support for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Confidential help and referrals
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education – provides information and support on gambling addiction
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible. Seeking help is a sign of strength, not weakness.
Whether you're worried about your own gambling or concerned about someone else, organisations above offer free, confidential support. Don't suffer alone—contact them today.
Gambling should be fun. If it's not, it's time to get help.